United Kingdom
Nike shoes store

Shipping & Returns

WHEN WILL I RECEIVE MY ORDER?

Most orders begin processing as soon as your online purchase is completed. When your order is placed choosing the credit card payment option you won't be charged until your order is shipped to you.

Standard Delivery: 2-3 business days

Your order should arrive within two full business days if you order before 02:30 pm.

You will receive an email notifying you when your order has been shipped.

WHAT ARE MY DELIVERY CHARGES?

adidas charges flat delivery rates per ship-to address. The flat rates correspond to delivery method. Rates (incl. VAT) are as follows:

- Standard delivery £ 3,95

For all orders exceeding a value of £ 69, standard shipping is offered for free.

DELIVERY

At checkout, you will be prompted to choose a delivery method for your product(s). The total delivery costs will automatically compute during checkout prior to the completion of your order. WHERE CAN I FIND TRACKING INFORMATION ABOUT MY ORDER?

You can track the status of your delivery at any time in the ‘my Account’ section on the website. Once your order is shipped, you will also receive a confirmation e-mail with a tracking number. With this tracking number you can track your order directly via our shipping partner at any time.

WHAT IS YOUR EXCHANGE POLICY?

Unfortunately we are unable to exchange products. This is due to the fact that our order processing commences as soon as your order is placed. If you wish to exchange a product, you will need to return your purchase for refund and place a new order. It is only possible to get a refund on returns when the return is in line with our return policy.

WHAT ARE THE RETURN RULES AND RESTRICTIONS?

If you are not fully satisfied with your order, our Guarantee of Satisfaction will ensure that you obtain a refund.

You may return your adidas purchase within 30 days from receipt for a full refund. If the return falls outside of this period, or the item is worn, damaged or not in its original packaging, adidas cannot accept the returned items and cannot give a refund. Clothing returns can only be accepted if the original label/ hangtag has not been removed.